Times disconnect on AT&T; tactics?

I was disappointed that David Lazarus chose to bash AT&T; instead of Time Warner. (“AT&T; reaches out, scares people,” Consumer Confidential, Oct. 17.) I am a Time Warner telephone subscriber and have had phone service with it (or its predecessors) for seven years.

I have a basic Time Warner telephone plan that costs me just over $16 a month. The notification I received said to call Time Warner so I could be switched to a new, full-featured phone service for only $29.95 per month.

Of course, if I chose not to call, I “may” be switched to another telephone provider.

I neither want nor desire a full-featured land-line phone service. I did not call Time Warner to convert to its new, higher-priced plan, nor do I plan to. Now, Mr. Lazarus tells me that I just got AT&T;’d. If only I had AT&T; in my neighborhood!

Mark Neumann

Lakewood

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On Friday, Oct. 5, I picked up my phone and discovered I had no dial tone. By plugging a land-line phone into the phone box outside my house I quickly determined that the problem was outside wiring because the line was dead there as well.

On Monday, an AT&T; technician came by my house to tell me that the lack of dial tone was a result of AT&T;’s upgrade of cable in my neighborhood.

I don’t know whether that is true, but it would certainly seem that while my dial tone was killed, just as AT&T; predicted in its ad, Time Warner was not the culprit; AT&T; was.

Steve Lee

La Habra