Greeting cards are pushing envelope
This season’s greeting: Try to have a happy holiday.
Glum economic tidings are reshaping the more than century-old tradition -- and big business -- of sending holiday cards.
Although many Americans still have the urge to mail out an address book’s worth of year-end greetings, some families are choosing cheaper cards, sending online salutations or trimming their mailing lists. Others are dispatching cards in place of presents.
The printed sentiments are shifting too, to suit less-than-festive times. American Greetings Corp., the nation’s second-largest card maker, is offering “longer, more heartfelt” messages, while at least one entrepreneur is trying to make light of the national mood with cards featuring messages such as “Have a Great Depression and a Happy New Year.”
Some suppliers say business-oriented card sales are up as companies seek a relatively cheap way to reach out to clients, and the industry expects 85% of Americans will still send some sort of card this year.
“In recessionary or difficult economic times, people tend to stick closely to the cultural traditions that mean the most to them,” said Barbara Miller, a spokeswoman for the Greeting Card Assn. “Sending cards to loved ones is one of those traditions.”
Holiday cards date to 1843 in Europe and 1875 in the United States, where they now account for about 27% of the 7 billion paper cards sold each year, according to the trade group that represents the vast majority of suppliers in the $7.5-billion-a-year U.S. market.
The figures don’t include the estimated 500 million electronic cards sent worldwide per year, sometimes for free.
Hallmark Cards Inc., the nation’s top card company, said this week that holiday sales were strong with the busiest stretch yet to come. American Greetings, based in Cleveland, does not release sales information or estimates.
But there are signs the economy could take a toll.
A Consumer Reports poll in October showed 23% of respondents planned to cut back on holiday cards this year. And the U.S. Postal Service expects total holiday-season mail -- including cards -- to drop for the first time in recent memory, to about 19 billion pieces from 20 billion, spokesman Gerry Kreienkamp said.
Chalk up part of the difference to people like Jessica Smith, a consultant on social networking and marketing aimed at mothers. She and her husband traditionally mail holiday cards to roughly 100 relatives and friends from their home in Olney, Md. But after their families agreed to forgo many gifts, spending more than $150 on greetings and postage “seems a little indulgent,” said Smith, 32.
Instead, she spent $2.99 on an electronic card with family photos at Smilebox.com. The Redmond, Wash., firm offers designs for free, but the fee offers such advantages as the option of printing the card.
The number of Smilebox cards designed from Dec. 10 to Dec. 17 tripled to 185,000, compared with the same period last year -- more growth than the 4-year-old company expected, Chief Executive Andrew Wright said. He attributed at least some of the spurt to senders looking to cut holiday costs.
