Hard work earns tips

Re “Tips ruling is made to order for baristas,” March 21

As a former barista and shift supervisor at Starbucks, I am angered by the court’s decision. Yes, I am a part of the class-action group that would receive additional tip money. However, the principles behind this lawsuit are outrageous. I’ve worked in three stores, and in every one, the shift supervisor does almost double the work of a barista. They help customers, make drinks, train new baristas and ensure that the store functions when the managers are away. They earn only a few dollars an hour more than a barista. When I worked at Starbucks, I was a struggling college student and needed those tips. To rule that baristas are more deserving is ludicrous -- tips should be shared evenly.

Noelle Kooler

Beverly Hills

If shift supervisors are interested in stepping out of their lofty role and taking on, as a primary role, the more emotionally challenging work of providing one-to-one customer service, then and only then do I want them to receive tips. I feel I know -- I go to Starbucks every day.

Milano Kay

Hollywood Heights