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Comic-Con gears up for third test run of new online ticket sales system

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Los Angeles Times Staff Writer

Let’s try this again: In a third attempt, Comic-Con tickets are going on sale again Wednesday at 8 a.m. And the process sounds even more complicated than before.

Organizers are calling it a “live test” and will only be releasing 1,000 of the four-day badges without Preview Night, requiring hopefuls to go through two separate sites. Last month, as hordes of fanboys and girls swarmed the registration site, sales froze and tempers rose –- twice.

After both aborted efforts, Comic-Con International apologized profusely and promised to look into better methods for supporting the hundreds of thousands of people expected to angle for tickets.

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This time, instead of relying solely on registration company EPIC, organizers are also bringing in ticket seller TicketLeap. EPIC will send out unique registration log-in codes and process payment after TicketLeap manages the initial badge requests.

That means potential Comic-Con attendees will have to visit two separate sites. If it sounds convoluted, that’s why organizers are trying it out first with a relatively small number of tickets.

Here’s the rundown. At 8 a.m. Wednesday, ticket seekers can go to Comic-con.org to get a TicketLeap registration link. The four-day badges will cost $105 for adults and $52 for youth and seniors, with a $1 deposit and $2 service charge –- both nonrefundable -– paid to TicketLeap. Each buyer is limited to two badges.

TicketLeap will then send a confirmation e-mail, followed by an e-mail from EPIC through registration@epicreg.com. The EPIC e-mail will have a unique log-in code and additional payment instructions –- and a 24-hour time frame in which the tickets must be purchased through the EPIC site.

Buyers who make it all the way to the end will get a $3 credit per badge from EPIC. Presumably, the test run will help Comic-Con organizers figure out a date for full registration.

They explain the entire ordeal here, with a note tacked on the end: “We understand the inconvenience this process has been, but we thank you sincerely for bearing with us and taking part in this test which we hope will mean a better registration experience for everyone.”

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Here’s hoping third time’s the charm.

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