Spirit Airlines has the rudest flight attendants, survey says
Florida-based Spirit Airlines has topped another unflattering ranking.
A few weeks ago the U.S. Public Interest Research Group Education Fund analyzed complaint rates among passengers over the last five years. The ultra-low-cost carrier came out on top of that list.
Spirit now ranks at the top again — for the rudest flight attendants. A survey of 3,400 people by the travel website Airfarewatchdog found that 26% said Spirit has the rudest flight attendants.
Air Canada came in second with 14%, followed by Frontier Airlines with 11% and Virgin America with 9%.
Southwest Airlines was at the bottom of the list, with only 1%.
The service given by flight attendants may reflect how they are treated by airlines, according to a flight attendants union.
“A solid company with a good business plan that treats its employees well typically has good customer service,” said Leslie Mayo, a spokeswoman for the Assn. of Professional Flight Attendants, which represents attendants at American Airlines.