‘Get off or pay for another seat.’ United customers share their bad experiences

Travelers walk outside the United Airlines terminal at O'Hare International Airport on April 12, 2017 in Chicago, Illinois. / AFP PHOTO / Joshua LOTTJOSHUA LOTT/AFP/Getty Images ** OUTS - ELSENT, FPG, CM - OUTS * NM, PH, VA if sourced by CT, LA or MoD **
(Joshua Lott / Getty Images)

I received hundreds of emails in response to my column on an Irvine investment manager being threatened with handcuffs by United Airlines if he didn’t give his first-class seat to a “higher-priority” passenger.

Most of the messages recounted indignities large and small suffered by other United customers. Many were too long, or expletive-laden, to be posted online (which tells you something).

Here are just a few emails that arrived: