Apple’s Siri faces another class-action lawsuit
Siri, the voice-activated personal assistant program built into the Apple iPhone 4S, is the target of yet another lawsuit.
But unlike the March suit filed in New York, the latest lawsuit was filed on Tuesday in Los Angeles.
The new suit, filed in a U.S. District Court by a David Jones living in California, makes the same basic accusation that the previous complaint did -- that Apple oversells Siri’s abilities in advertising and TV commercials.
Apple officials were unavailable for comment on the lawsuits on Wednesday.
“Through its nationwide multimedia marketing campaign, Apple disseminates false and deceptive representations regarding the functionality of the Siri feature,” the suit alleges. “For example, in many of Apple’s television commercials, consumers are shown using Siri to make appointments, find restaurants, and even to learn the guitar chords to classic rock songs. In its advertisements, Apple depicts these tasks as easily accomplished “just by asking” Siri.”
However, Jones hasn’t found that using Siri is that easy, the suit said.
“Apple’s deceptive commercials diverge greatly from the actual functionality and operation of the Siri feature as experienced by Plaintiff and fellow consumers,” the complaint states.
For Jones, often “Siri would either not understand what Plaintiff asked, or, after a long wait, provided the wrong answer.”
The lawsuit seeks financial “relief and damages” for not only for Jones, who purchased an iPhone 4S in December, but also for other iPhone 4S owners.
Like the Los Angeles complaint, the New York suit also sought class-action status.