Apple loosens app store payment rules in lawsuit settlement

the Apple store icon
Under long-standing Apple rules, makers of iPhone apps had been forbidden to email users with information on how to pay for services outside the app, which would have circumvented Apple commissions of 15% to 30%.
(Patrick Semansky / Associated Press)

Apple has agreed to let developers of iPhone apps email their users about cheaper ways to pay for digital subscriptions and media by circumventing a commission system that generates billions of dollars annually for the iPhone maker.

The concession announced late Thursday, which covers emailed notifications but does not allow in-app notifications, is part of a preliminary settlement of a nearly 2-year-old lawsuit filed on behalf of iPhone app developers in the U.S. It also addresses an issue raised by a federal court judge who is expected to soon rule on a separate case brought by Epic Games, maker of the popular video game “Fortnite.”

Apple announced the news in a “background” briefing with reporters in which it insisted on anonymity for participating executives and would not allow direct quotations.


Under long-standing Apple rules, makers of iPhone apps were forbidden to email users with information on how to pay for services outside the app, which would circumvent Apple commissions of 15% to 30%.

The concession now opens one way for app developers to more aggressively encourage users to pay in other ways, so long as the companies obtain consumer consent.

Apple will also set up a $100-million fund to pay thousands of app developers covered in the lawsuit sums ranging from $250 to $30,000. App developers will get more flexibility to set different prices within their apps, expanding the options from about 100 to 500 choices.

The compromise addresses a concern that U.S. District Judge Yvonne Gonzalez Rogers repeatedly raised while presiding over the high-profile Epic-Apple trial. She openly wondered why Apple couldn’t allow developers to display a range of payment options within their apps, much like brick-and-mortar retailers can show a range of different credit cards they accept in addition to cash.

Apple still isn’t allowing developers to use in-app notifications to prod consumers to explore different payment options.

A new court filing by Epic Games against Apple represents a major escalation of an antitrust dispute that has been building for more than a year.

Aug. 17, 2020

But just being able to email users to explain why they should pay outside the app is a breakthrough for developers who for years have complained about Apple’s commissions as a form of price gouging.


Richard Czeslawski, one of the app developers who filed the lawsuit Apple is settling, hailed the freedom to email users as a “game changer” in a declaration filed with the court in Oakland. App developers “will take full advantage of this change in customer communications as a way to further reduce the commissions paid to Apple,” said Czeslawski, CEO of Pure Sweat Basketball.

Apple already has been tinkering with its app store commission system in response to legal pressure and mounting scrutiny among lawmakers and regulators around the world taking a harder look at whether the company‘s ironclad control of the store is stifling competition and innovation.

Earlier this year, Apple lowered its in-app commissions from 30% to 15% for developers with less than $1 million in annual revenue — a move covering most of the apps in its store. As part of the settlement announced Thursday, Apple is guaranteeing that the lower commission for small developers will be extended for at least three more years.

But the lower commissions don’t help the largest app makers such as Epic and Spotify, which are the leaders in a coalition trying to topple Apple’s so-called walled garden that prevents outsiders from offering other options. Apple says it prevents alternative stores from offering apps on its iPhone to protect its own customers’ security and privacy, but its critics contend the company is simply trying to protect a cash cow that generates billions of dollars in profit annually.

Those tensions are likely to come to a boil when Gonzalez Rogers issues her ruling in the Epic case.

The judge will also approve or reject the proposed settlement announced Thursday. A hearing on that is scheduled Oct. 12.