Watts, 58, checks in bags at the Northwest Airlines terminal. Many skycaps have been forced to take second jobs because of the cutbacks. (Jay L. Clendenin / Los Angeles Times)
Watts greets recording artist Patti LaBelle outside the terminal. (Jay L. Clendenin / Los Angeles Times)
Watts waits for passengers to arrive. Skycaps used to receive ample tips, but now, many travelers mistakenly believe a $2 per-bag fee for curbside check-in goes to the workers. In fact, it goes to the airlines. (Jay L. Clendenin / Los Angeles Times)