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Travel

SuperShuttle resumes operations for rides to and from LAX

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SuperShuttle passengers trying to get to LAX on Thursday found their reservations canceled.
(Richard Derk)

SuperShuttle rides to and from Los Angeles International Airport were back in service Monday after a California state agency reactivated the company’s licenses. Certain van operations, such as those serving the airport, were suspended last week for being out of compliance with state insurance requirements.

The California Public Utilities Commission said Monday that SuperShuttle’s license, which affected 280 operators in the area, had been reactivated. A call to the company’s reservation line indicated that new reservations to and from LAX were being taken.

Now that curbside pickups have been banned, arriving passengers have new choices to make, and understanding LAX-it will be crucial.

Last week, customers awaiting rides to the airport found their reservations canceled on the same day.

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If you have a SuperShuttle reservation for an airport ride, check the status online at SuperShuttle LAX or call (800) 258-3826.

Last week Prime Time Shuttle tweeted out that the company would be happy to take SuperShuttle customers to LAX, offering a $5 discount code to boot.

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Last week an operator at the reservation center for SuperShuttle, whose blue vans with yellow script have been serving riders for 35 years, according to its website, said Thursday: “For today, we have canceled all reservations due to operational capacity.” The operator could not place future reservations and didn’t know when SuperShuttle reservations would resume.

SuperShuttle offers shared rides, nonstop rides and black-car service to and from LAX, Long Beach Airport and John Wayne Airport.

The suspension comes just ahead of one of the busiest travel periods of the year. Airlines for America, an airline trade group, predicts that 31.6 million people will fly during a 12-day stretch that includes Thanksgiving.

Dec. 1, the end of the traditional long weekend, may see as many as 3.1 million passengers, the group said.


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