Guidebooks Grade Domestic Hotels and Motels

Question: The American Automobile Assn. says there has been a big increase in complaints about housekeeping in domestic hotels. Isn’t there a hotel rating service such as Europe’s Guide Michelin?

Answer: AAA rates thousands of hotels and publishes its findings for association members. The Mobil guidebooks, available at bookstores, also grade hotels and motels, and various other guidebooks provide travel writers’ appraisals of accommodations.

Q: My travel agent says that only a doctor’s certificate will get me a refund on a nonrefundable ticket. Doesn’t a non-medical emergency qualify?

A: In addition to health reasons, most airlines also will accept proof of other extenuating circumstances for refunds of tickets that cannot be canceled.

Q: Does anyone operate a luxury freighter and, if so, where does it sail?

A: The 19,500-ton, 88-passenger Americana makes 48-day round trips between New York City and South America. It has 52 cabins and various public rooms. Fares start at $6,480 round trip. Contact Ivaran Lines at (800) 451-1639 or your travel agent.

Q: Can Americans travel to Vietnam as part of an organized tour?

A: Individuals may visit Vietnam on their own. Travel agents, however, are prohibited from making land arrangements for travel within Vietnam or being party to any moneymaking transaction involving trips in that country. Nor can travel agents book you on Vietnam, North Korean or Cambodian airlines.

Q: When I stay at a resort, I always leave a tip for the chambermaid. Is this also expected at commercial hotels, where there are several persons cleaning during the day and evening?

A: Such tipping is optional, and $1 per person per day is sufficient. Leave the tip in an envelope addressed to your room maid at the desk.

Q: I’m a diabetic. Are there tours available specifically for persons with this disability?

A: Yes. And several organizations arrange vacations that provide medical assistance and counseling. Diabetic Traveler, P.O. Box 8223, Stamford, Conn. 06905, publishes a quarterly newsletter ($15) containing information to assist in planning a safe trip.

Q: Where can I obtain information about fishing tours in Europe?

A: Contact travel agents. Trout Unlimited, (703) 281-1100, a nonprofit conservation club with worldwide members, also has information about fishing in various areas.