EARTHQUAKE: THE LONG ROAD BACK : Where to Get Help : A GUIDE TO COPING WITH THE QUAKE

DIRECTORY

* Disaster Hot Line

(800) 525-0321

TDD (800) 660-8005

This number has been set up by the Federal Emergency Management Agency for general information.

* FEMA Telephone Registration Line:

(800-462-9029

TDD (800) 462-7585

The FEMA lines are available 24 hours a day and more 700 operators are now manning the lines, so calling should be easier. Registrants can choose to apply over the phone or by visiting one of the Disaster Aid Centers. Several languages are spoken on these lines, including Spanish.

* Los Angeles Housing Department

(213) 847-7368 and (800) 994-4444

For assistance on relocations and repairs.

* Structure inspections

The City of Los Angeles has set up a 24-hour hot line to call for inspections of quake-related damage:

(800) 655-4095

The city also has set up numbers in the 213 area code: 237-0920, 237-0921 and 237-1487 and 485-1936, 485-1937, 485-1938, 485-7091, 485-7092, 485-7093, and 485-8573. These numbers are usable for people in the 818 and 310 area codes.

Four Building and Safety offices will be open Saturday from 9 a.m. to 4 p.m.:

* Metro/Wilshire, 525 Shatto Place, Room 400

* West Los Angeles, 1828 Sawtelle Blvd.

* West Valley, 19040 Vanowen St.

* Van Nuys, 14425 Erwin Street Mall

* City volunteer help line

(213) 847-3125.

For those who wish to volunteer their goods or services and for people needing the assistance of volunteers. There is a need for Armenian translators and clerical help at various city departments.

* RentLine

Quake victims can get information on rentals by calling 789-RENT, in the 213, 818 and 909 area codes or 289-RENT, in the 310 and 714 area codes.

Owners and managers of multi-unit rental properties can call the Assisted Housing Management Assn., a nonprofit organization for agents, owners and managers of government-assisted housing, to list their properties in a database of available housing. Call (714) 641-9477.

Disaster Aid Centers

FEMA application centers will be open from 9 a.m. to 10 p.m. daily until further notice. Those who have suffered losses may obtain local, state and federal assistance by visiting the neatest center. Help may be obtained from any center; Hollywood, Northridge, Sherman Oaks/Van Nuys and the South-Central Los Angeles centers have been especially busy, so try other centers if possible. Programs are offered to cover earthquake losses to homes, personal property and businesses not covered by insurance or other aid programs.

* Calabasas

Calabasas High School, 22855 Mulholland Highway

* Crenshaw

Department of Water and Power, 4030 Crenshaw Blvd., Los Angeles 90008

* Fillmore

St. Francis Catholic Church Community Hall, 1058 Ventura St., 93016

* Glendale

Glendale Auditorium Civic Center, 1401 N. Verdugo Road, 91206

* Hollywood/Fairfax

Hollywood Recreation Center, 1122 Cole Ave., 90038

* Northridge/Granada Hills

Winnetka Recreation Center, 8401 Winnetka Ave., Northridge 91306

* Panorama City/Sunland

Stonehurst Recreation Center, 9901 Dronfield Ave., Los Angeles 91352

* Reseda/Tarzana

Balboa Recreation Center, 17015 Burbank Blvd., Tarzana 91316

* San Fernando

Gage Wilson Building, 1245 San Fernando Road, 91340

* Santa Clarita/Saugus

Canyon Country Park, 17615 Soledad Canyon Road, Santa Clarita 91351

* Santa Monica

Retail space, 1431-33 2nd St., 90401

* Sherman Oaks

Van Nuys/Sherman Oaks Park, 14201 Huston St., 91423

* Sherman Oaks/Van Nuys

Van Nuys Recreation Center, 14301 Vanowen Ave., 91405

* Simi Valley

Sycamore Drive Community Center, 1692 Sycamore Drive, 93065

* South-Central Los Angeles

Kedren Community Mental Health Center, 4211 S. Avalon Blvd.

* Sylmar/San Fernando

Sylmar Recreation Center, 13109 Borden Ave., 91342

Shelters

The National Guard has set up tents at these locations:

* Lanark Recreation Center, 21816 Lanark St., Canoga Park (2,500 people)

* Winnetka Recreation Center, 8401 Winnetka, Los Angeles (600 people)

* Valley Plaza Park, 12240 Archwood St., North Hollywood (1,000 people)

* Reseda Park, 18411 Victory Blvd., Reseda (1,000 people)

* Balboa Park, 17015 Burbank Blvd., Encino (1,000 people)

* West Valley Park, 6701 Wilbur St., Reseda (600 people)

* Red Cross hot line: (213) 739-4543

For getting or offering assistance. Red Cross shelters can provide food, blankets, some medical care and cots for an overnight stay. Salvation Army shelters also provide food and a place to stay.

* Red Cross emergency shelters:

* Belmont High School, 1575 W. 2nd St., Los Angeles

* Berendo Junior High School, 1157 S. Berendo St., Los Angeles

* Birmingham High School, 17000 Haynes St., Van Nuys

* Canoga Park High School, 6850 Topanga Canyon Blvd.

* Canyon High School, 19300 W. Nadal St., Santa Clarita

* Church on the Way, 14218 Sherman Way, Van Nuys

* Fairfax High School, 7850 Melrose Ave., Los Angeles

* Fulton Junior High School, 7477 Kester Ave., Van Nuys

* Glendale Armory, 220 Colorado Blvd.

* Granada Hills High School, 10535 Zelzah Ave.

* Hollywood High School, 1521 N. Highland Ave., Los Angeles

* Jim Gilliam Recreation Center, 4000 La Brea Ave., Los Angeles

* Le Conte Junior High School, 1316 N. Bronson Ave., Los Angeles

* Los Angeles Community College, 855 N. Vermont Ave.

* Manual Arts High School, 4131 S. Vermont Ave., Los Angeles

* Mason Recreation Center, 10400 Mason Ave., Chatsworth

* McCambridge Recreation Center, 1515 Glenoaks Blvd., Burbank

* Newhall Park Center, Boys and Girls Club, 24909 N. Newhall Ave., Santa Clarita

* Newhall Senior Center, 22900 Market Ave., Santa Clarita

* North Hollywood High School, 5231 Colfax Ave.

* Piru Elementary School, 3811 E. Center St.

* Reseda Recreation Center, 18411 Victory Blvd.

* Royal High School, 1402 Royal Ave., Simi Valley

* San Fernando High School, 11113 O’Melveny Ave.

* San Fernando Recreation Center, 208 Park Ave.

* Santa Monica Community College, 17th and Pearl streets

* Saugus High School, 21900 W. Centurion Way

* Sepulveda Recreation Center, 8801 Kester Ave.

* Shepherd of the Hills, 19700 Rinaldi St., Porter Ranch

* Sylmar High School, 13050 Borden Ave.

* Van Nuys High School, 6525 Cedros Ave.

* Veterans Memorial Building, 511 2nd St., Fillmore

* Wilson Junior High School, 1221 Monterey Road, Glendale

Red Cross Service Centers

These Red Cross service centers opened Tuesday. Caseworkers can assess disaster-caused needs and provide vouchers for food, clothing, temporary housing and rental assistance, help with health and medical needs, urgent household items such as bedding or cookware and some home repairs. Those who cannot be seen the same day will be given an appointment and asked to return in the next day or two. Hours are 9 a.m. to 7 p.m. until further notice.

* Bethlehem Lutheran Church, 27265 Luther Drive, Santa Clarita

* Epiphany Lutheran Church, 7769 Topanga Canyon Road, Canoga Park

* Fillmore Senior Center, 533 Santa Clara Ave.

* First United Methodist Church of San Fernando, 1525 Glenoaks Blvd.

* Glendale Civic Auditorium, 1400 Glendale Ave.

* Ken Edwards Center, 1543 4th St., Santa Monica

* Machinist Union Hall, 2600 W. Victory Blvd., Burbank

* Masonic Temple, 6701 Darby Ave., Reseda

* Our Lady of Perpetual Hope, 23233 Lyons Ave., Santa Clarita

* First Presbyterian Church of Granada Hills, 10400 Zelzah Ave., Northridge

* Studio City Recreation Center, 12621 Rye St.

* Sycamore Park Community Center, 1692 Sycamore St., Simi Valley

* UAW Local 645, 7915 Van Nuys Blvd., Van Nuys

* Vineyard Recreation Center, 2942 Vineyard Ave., Los Angeles

* Woodland Hills Church of Christ, 23363 Burbank Blvd.

Salvation Army Hot Lines:

* (800) 725-9005

* (213) 380-9729 (Spanish)

This 24-hour hot line is for referrals to shelter and food for quake victims, as well as credit card donations.

Salvation Army shelter locations:

* San Fernando Valley Corps, 14917 Victory Blvd., Van Nuys

* Canoga Park High School, 6850 Topanga Canyon Blvd.

* Young Israel of Beverly Hills synagogue

8701 Pico Blvd., east of Robertson Boulevard. Call 310-275-3020.

Water

Water will be available from 7 a.m. to 9 p.m. at the following locations. Recipients must bring their own clean containers. There is no limit; trucks refill and return to sites throughout the day. Ice trucks will make rounds today at noon at the five locations in bold:

* Canoga Park High School, 6850 Topanga Canyon Blvd.

* Chatsworth High School, 10027 Lurline Ave.

* Cleveland High School, 8140 Vanalden Ave., Reseda

* El Camino Real High School, 5440 Valley Circle Blvd., Woodland Hills

* Granada Hills High School, 10535 Zelzah Ave.

* Kennedy High School, 11254 Gothic Ave., Granada Hills

* Knollwood Country Club, 12040 Balboa Blvd., Granada Hills

* San Fernando High School, 11133 O’Melveny Ave.

* Sylmar High School, 13050 Borden Ave.

* Taft High School, 5461 Winnetka Ave., Woodland Hills

Free bottled water will be distributed today at 18330 Lemarsh Ave., Northridge, and at the Salvation Army, 14917 Victory Blvd., Van Nuys.

Utilities & Other Services

* Southern California Gas Co.

(800) 427-2200

This is a special 24-hour service line to request service restoration or suspected leaks. Or you may call the number of your local gas company office found on your gas bill, or in the white pages of the your telephone directory. These walk-in emergency service centers are open 8 a.m. to 5 p.m.:

* Birmingham High School, 17000 Hayes St., Canoga Park

* Granada Hills High School, 10535 Zelzah Ave.

* K mart parking lot at Plummer Street and Corbin Avenue, Northridge

* Rancho Simi Parks and Recreation Building, 1692 Sycamore St., Simi Valley.

* San Fernando Recreation Center, 208 Park Ave.

* Santa Clarita City Hall, 23920 Valencia Blvd.

* St. Francis Church, 1048 Ventura St., Fillmore

* City Refuse Collection

Normal trash collection schedules are in operation. If you have a large amount of quake debris, the City Department of Public Works, Bureau of Engineering has a service to pick up debris at no charge to quake victims through Friday. Items such as water heaters or masonry will be picked up, but no household trash or hazardous waste. Items should be placed at the curb. (213) 847-8811.

Household hazardous waste can dropped off at the City Bureau of Sanitation’s waste collection site at the Coast Federal Savings parking lot, 18000 Chatsworth St., Granada Hills, today through Saturday from 9 a.m. to 3 p.m. Call (800) 98-TOXIC from 9 a.m. to 3 p.m. for information.

* GTE

Customers may call these numbers for service information:

* (800) 483-4000 (residential customers)

* (800) 483-5000 (business customers)

* (800) 483-7724 (Spanish)

* (800) 483-3350 (telecommuting)

For quake victims, GTE has established three phone bank centers where people can go to make calls:

* San Fernando Recreation Park, 208 Park Ave., San Fernando

* LAPD, Foothill Division, 12760 Osborne St., Pacoima

* GTE Building, 510 Park Ave., San Fernando

GTE is waiving monthly charges for 90 days for people displaced by the quake and offering them a variety of free services, including remote call forwarding, voice mail or transfer of service to a new location.

* Pacific Bell

Customers wishing to re-establish phone service at home or establish residential service at a temporary location if they have been displaced may do so free of charge for up to one year, call (800) 371-2355.

Free voice mail and call forwarding is available for customers displaced by the quake. To order voice mail, call:

* (800) 273-7000, Ext. 345 (residential customers)

* (800) 540-8020 (business customers)

To order call forwarding, call:

* (800) 371-2355

* (800) 303-0309 (telecommuting)

* Southern California Edison Co.

Customers whose homes were destroyed will not be billed for electricity used between their last bill and the quake, and are asked to call (800) 643-0517 with service questions.

* Department of Water and Power

* (818) DIAL DWP

* Outside 818 area code: (800) DIAL DWP

Pets

* L.A. Department of Animal Regulation, East Valley Animal Care and Control, 13131 Sherman Way, North Hollywood, (818) 764-7061

* West Valley Animal Care and Control, 20655 Plummer St., Chatsworth, (818) 882-8800

* L.A. County Animal Care and Control Center, 31044 Charlie Canyon Road, Castaic, (805) 257-3100

* L.A. County Animal Care and Control, Agoura Animal Shelter, 29525 Agoura Road, Agoura Hills, (818) 991-0071

Donations

* Blood donations:

American Red Cross (800) 974-2113

* Red Cross

The American Red Cross is accepting monetary donations only. Make check to “Red Cross Disaster Relief Fund.”

* Los Angeles Chapter

American Red Cross, 2700 Wilshire Blvd., Los Angeles 90057

* Salvation Army

Assistance and credit card donations: (800) 725-9005. Mail monetary donations to: Los Angeles Salvation Army Central, 900 W. 9th St., Los Angeles 90015

* Catholic Charities

Earthquake Disaster Fund, 1400 W. 9th St., Los Angeles 90015, (213) 251-3400

* Operation USA

Accepting money for long-term assistance to community organizations damaged in the earthquake and soliciting corporate gifts in bulk. 8320 Melrose Ave., Suite 200, Los Angeles 90069, (800) 678-7255

* World Vision

Accepting donations for neighborhood cleanup and recovery programs. World Vision Earthquake Relief Fund, P.O. Box 1131, Pasadena, 91311

* West Los Angeles Community Organization Emergency Response Team

Accepting blankets at Stoner Park in West Los Angeles.

* Direct Relief International

Collaborating with disaster response agencies throughout Southern California to provide emergency first aid and surgical items to major hospitals in the San Fernando Valley. Send donations to: Direct Relief International, 27 S. La Patera Lane, Santa Barbara 93117-3251

* Brotherhood Commission

An arm of the California Southern Baptist Convention accepting monetary donations only. Make checks payable to: Brotherhood Commission-Disaster Relief Fund, 1548 Poplar Ave., Memphis, TN 38104, (901) 272-2461

* Seventh-day Adventist Church, cash, credit card and donated goods hot line, (800) 253-3000

* United Way of Greater Los Angeles

Make check out to “United Way Earthquake Relief Fund,” 621 S. Virgil Ave., Los Angeles 90005, (818) 445-6300

* Jewish Federation Council of Greater Los Angeles

6505 Wilshire Blvd., Los Angeles 90048, (800) 385-9065

* California Community Foundation

Donations will be directed to nonprofit organizations . Make checks payable to: L.A. Earthquake Recovery Fund, 606 S. Olive St., Suite 2400, Los Angeles 90014

Counseling

Among the groups providing counseling or referrals to counseling for earthquake victims:

* University of Southern California

The human relations center at USC is offering free and low-cost counseling . (213) 740-1600.

* L.A. County Dept. of Mental Heath

(800) 854-7771 has been set up as a toll-free information and referral hot line. In addition, county centers are offering free counseling to victims.

* West Valley Mental Health Center

8101 Sepulveda Blvd., Van Nuys, 8 a.m. to 5 p.m. weekdays

* Santa Monica West Mental Health Center, 1525 Euclid St., 8 a.m. to 5 p.m. weekdays, (310) 458-2400

* Las Encinas Hospital

Pasadena, (800) 443-5744 is a 24-hour line for earthquake victims only

* Antioch Counseling Center

13274 Fiji Way, fourth floor, Marina del Rey, (310) 319-2716

* Catholic Charities

(213) 251-3400, for counseling and referrals; 8:30 a.m. to 8 p.m. weekdays

* Jewish Family Service of Greater Los Angeles, (213) 852-7723

(213) 852-7723

* Pine Grove Hospital and Mental Health Center, 7011 Shoup Ave. Canoga Park

* Los Angeles Unified School District

Counselors will be available to speak with parents and/or students at the following hot lines:

San Fernando Valley area: (818) 997-2640, (818) 997-2398 or (818) 997-2545

Central/South Central L.A. area: (213) 754-2856 or (213) 753-4551

South and Harbor area: (310) 832-7545

West: (310) 444-9913

East: (213) 625-6190

Middle school and Senior high school students: (213) 742-7551 or (213) 625-6335.

“Homework Hotline,” broadcast Monday through Thursday on KLCS-TV (Channel 58), will have mental health professionals available for call-in questions from 3:30 to 6 p.m. Call (800) LA STUDY

* UCLA

A free counseling hotline is open 8 a.m. to 8 p.m. weekdays: (800) 825-9989.

Legal Aid

The Los Angeles County Bar Assn’s Lawyer Referral and Information Service has added four new messages to its Smartlaw Legal Information line. The free messages discuss insurance, debt, employment, and health care concerns and operates 24 hours. (213) 243-1500.

If you need to hire an attorney, the Lawyer Referral and Information Service is waiving its usual $25 fee and offering earthquake victims up to half-hour free consultations with participating attorneys. Call (213) 243-1525 on weekdays, 9 a.m. to 5 p.m.

*

Compiled by Times staff members Mike Arkush, David Brady, Kay Hwangbo, Cecilia Rasmussen, John Schwada, Stephanie Stassel, Tracy Thomas, Nona Yates and special correspondent Emily Viglielmo.

TimesLink Help

TimesLink provides helpful earthquake-related information 24 hours a day. From the 213, 310, 714, 818 or 909 area codes, dial 808-8463, then press the * (asterisk) key and a four-digit category code. TimesLink is a free service of The Times.

For current freeway closures and alternate routes, press *8210.

For phone numbers of earthquake-assistance organizations, press *8230.

For a list of school closures, press *8240.

For earthquake safety tips, press *8250.