Valley College Offers Walk-In Registration

Responding to a computer glitch that left thousands of students unable to register for classes by phone, Valley College will offer a one-day walk-in registration on Wednesday.

The registration session, scheduled from 8 a.m. through 7:30 p.m. in Monarch Hall, is meant to supplement the telephone registration, which runs through Jan. 11.

“The walk-in registration is really the simplest thing,” said Samuel Mayo, dean of student services. “We will have a list of closed classes. . . . And we’ll have a list of classes that we have open.”

College officials will remain online that night until midnight so all registrations can be processed the same day.

Meantime, the college will continue its telephone registration. The service will operate every day from 8:30 a.m. to 8:30 p.m., except Fridays, when the service closes at 4:30 p.m.

The regularly scheduled walk-in registration is still scheduled for Jan. 5.

The telephone problems stemmed from an overload of a new $2.5-million main computer system, which supports enrollment for all nine colleges in the Los Angeles Community College District.

To ease the burden, registration calls are now being handled by all three of the district’s main computers, instead of just one, Mayo said.

For students who get a busy signal, a recorded message or no answer when they attempt to register by phone, Mayo offers advice: “I would call either very early in the morning or late at night.”