Timely Tip

The California Department of Insurance has published its consumer complaint study, which shows how often the state’s 50 largest auto and homeowners insurers ran afoul of their customers. You can view the survey at the department’s Web site at https://www.insurance.ca.gov or request a copy by calling the department’s consumer hotline at (800) 927-4357; Los Angeles and out-of-state residents should call (213) 897-8921.