Cruise lines should cut commissions
Regarding “2 Cruise Lines Try to Simplify Rates by Halting Rebate Ads” [Travel Insider, Sept. 12]: The solution to this widespread problem is simple: Reduce agents’ commissions, which run from 10% to 16%, to 7%. Then there wouldn’t be enough profit for agents to split the commission with customers.
My experience has been that most travel agents are just order-takers, knowing little about the product they are selling. They don’t earn the huge commissions most cruise lines pay.
Gordon Froede
Cheviot Hills
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