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Verizon blamed for joke charges

As a Verizon Wireless customer, I have hourlong monthly conversations with sweet/rude service people who swear that I or my wife and daughters have signed ourselves up for joke messages (“Joke is on cellphone customers,” Consumer Confidential, Jan. 23).

The story prompted me to peruse my Verizon bills carefully, and guess what? It’s not the service providers who are bilking customers, it’s Verizon.

Jamie Anderson

Glendale

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