LETTERS

The practice of airlines “code sharing” tickets is confusing for the customer, no question [“Baggage Check,” On the Spot, Jan. 4]. It’s confusing for airline agents too.

Our family booked six tickets to Maui for the holidays through Alaska Airlines on an American flight. I immediately called Alaska to find out what “code-share” tickets meant for us as travelers.

The Alaska agent gave me some accurate information (about American’s meal policies and $15 checked-bag charge) but also said we wouldn’t be able to print out code-share boarding passes in advance. We had no problem doing so for both the outbound and return flights.

I should add that our experience flying on American was a delight. The plane to Maui was booked to the rafters, but the return flight was half-empty. On both flights, the cabin crews were calm, cheerful and attentive.

Bonnie Sloane

Los Angeles