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Fliers who bring their own devices to watch movies want compensation

Passengers on Southwest Airlines who bring their own devices can watch free live television, though Wi-Fi and movies are extra.
Passengers on Southwest Airlines who bring their own devices can watch free live television, though Wi-Fi and movies are extra.
(Sandy Huffaker / Getty Images)
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Airlines that ask passengers to bring their own laptop computers, tablets or smartphones to watch in-flight movies and television should pass on the airline’s savings to fliers.

That is the sentiment of an overwhelming percentage of passengers questioned about in-flight entertainment.

A survey by the technology start-up Osurv found that 87% of the 1,300 adult travelers questioned believe the “bring your own device” policy saves airlines money. And 94% of travelers say they deserve to benefit from the savings. About half of the passengers surveyed want free entertainment and more than a quarter are calling for cheaper airline fares. Others want a break from baggage fees.

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“People expect that if they have to bring their own devices they should get some benefit,” said Daniel Abram, cofounder of Osurv.

The largest U.S. carrier with a BYOD policy is Southwest Airlines, which offers passengers who bring their own devices free access to 20 channels of live television.

But Southwest charges $8 per day for Wi-Fi access and $5 for movies.

To read more about travel, tourism and the airline industry, follow me on Twitter at @hugomartin.

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