Starwood hotels expand keyless locks on hotel rooms

Starwood Hotels and Resorts has expanded its keyless technology to more than 160 properties in 30 countries and plans to add it to several other Starwood brands.
(Business Wire)

The keyless experiment was a success.

That is the only conclusion to be drawn from the announcement that Starwood Hotels and Resorts is expanding the use of technology that lets guests use their smart phones to open their hotel doors.

Connecticut-based Starwood tested the technology at 10 hotels in 2014 and has now expanded it to 130 hotels and resorts in 30 countries. Earlier this week, the hotel firm said it was installing the technology in select Le Meridien, Westin, Sheraton and Four Points properties over the next few months.

To open a hotel room using this technology, guests must be enrolled in the Starwood loyalty program and must download the Starwood Preferred Guest app.


Already 350,000 loyalty reward members have registered to use the keyless feature, Starwood said, and the feature is being used most often at its hotels in New York, Chicago, Atlanta, Dallas and Miami.

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