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Health insurer Blue Shield will return $50 million to customers

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Health insurer Blue Shield of California said it will return $50 million to customers by year-end as part of its pledge to limit its annual profit.

The San Francisco company said most customers will receive a credit on their December bill. It said the average credit for an individual customer will be about $25 and roughly $75 for a family of four, depending on their premiums.

For most employers, the company said the average credit will be about $40 per employee.

After receiving criticism for hefty rate hikes, Blue Shield announced last year it would begin issuing credits to customers if its net income exceeded 2% of revenue. As a result, the nonprofit company has already returned more than $470 million to customers for 2010 and 2011.

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“This pledge continues to demonstrate that we put affordability before profit,” said Bruce Bodaken, Blue Shield’s chairman and chief executive.

Separately, Blue Shield issued nearly $11 million in rebates to customers earlier this year as part of new requirements under the federal healthcare law for a minimum amount of premiums to be spent on medical care.

Last year, Blue Shield had annual revenue of $9.53 billion and net income of $78 million. It reported reserves of $3.77 billion in the first quarter of this year.

Bodaken, who is retiring in December, earned $4.6 million last year. The company has declined to comment on the value of his retirement compensation or the pay of his successor, Paul Markovich.

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