For the Record - May 11, 2017

Consumer Confidential: In the April 21 Business section, a column about a customer’s dispute with a dating service advised consumers to watch for provisions in contracts that limit the ability to resolve disputes, such as language that prevents suing or joining class-action lawsuits. The company in the column, Master Matchmakers, did not include a class-action waiver in its contract, though it did include limits on damages that may be recovered. Also, the column said that after customer Daniel Levine posted negative reviews on Google and Yelp, Master Matchmakers CEO Steven Ward responded by posting a review of Levine on the Yelp page for Levine’s employer, Top Dog Solutions. That company lists Levine as vice president of operations and his father as president and chief executive.

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