Truth in Advertising

I absolutely agree with Jack Adler's article concerning traveler confusion with connecting terms such as "direct" and "nonstop" ("Seeking Truth in Air Advertising," July 21). As a flight attendant for 13 years, I can vouch for the numerous misunderstandings. This must be uniformly changed. I believe that a basic consumer marketing principle should be, if the majority of your consumers are using a product incorrectly, then the directions should be changed.


Hermosa Beach

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