Better oversight urged for workers’ comp claims

City Controller Laura Chick released an audit Monday that found that a contractor, Cambridge Integrated Services, needs to improve its oversight of workers’ compensation claims filed by the city’s police and fire departments.

Chick said that claims are taking longer to resolve and that the firm hasn’t done a good job reining in workers’ comp costs.

Cambridge’s contract pays it $7 million annually. The company’s public relations firm released a statement saying that Cambridge hadn’t reviewed the audit but that it has received positive responses from members of the police and fire departments.