Ask Laz: Video answers for your consumer questions


Got a consumer question? Columnist David Lazarus has answers, and he’s posting them daily at, starting Monday.

Maybe your cable bill is giving you a headache. Maybe the phone company is giving you the run-around. Maybe a retailer is giving you a hassle over a returned item.

Sometimes it seems consumers have to run an obstacle course just to do business with businesses.


Maybe you want to know whether it’s worthwhile to apply for a store credit card. Or if it’s legal for the gas company to estimate your monthly bill. Or if you’ll ever be able to pay only for the TV channels you watch.

Whatever your question, email it to or drop a line via Twitter with the hashtag #AskLaz. Then check out the Money & Company blog each day for answers.