Eliana Spero put three stressful months into preparing for the Law School Admission Test on Dec. 5. She has spent the time since trying to put it out of her thoughts.
“I did it,” she said. “That was it. It was done.”
Except that it wasn’t.
Spero and about 80 other would-be lawyers who took the test at UC Santa Barbara found the email equivalent of a lump of coal in their in-boxes this week.
Instead of their scores, they received “Dear Test Taker” letters from LSAT administrators, telling them their answer sheets had gone missing and they would have to repeat the grueling exam.
There was an apology, notification that the $175 registration fee would be refunded and instructions that those affected could retake the test in January or February at no charge.
That was of little comfort to Spero and others who say that delaying their law school applications by a month or more jeopardizes their chances of getting into their preferred schools next fall.
“In general, candidates for the class of 2016 benefit by submitting a complete application, including their LSAT score, to law schools as early as possible,” said John Conkle, 26, a Santa Monica resident whose test papers also were lost.
“I anticipated learning my score by early January and had planned to apply immediately upon receiving it,” he said. “That timeline is no longer feasible.”
Conkle, a 2012 graduate of UC Santa Cruz, said he’ll retake the LSAT in January but is more concerned about the timing issue than the do-over.
Spero, who graduated from UC Santa Barbara in June, said she won’t be able to retake the test until February — which could put her so far back in the applicant pack that she might have to postpone law school until 2017. The 23-year-old said she was floored by the impersonal email from the council, especially in light of its usually meticulous attention to detail and test security.
“I was very upset, extremely upset,” said Spero of Marina del Rey, whose family spent “thousands of dollars” on an LSAT prep course. “This was a huge mistake, and I thought it was just 100% unacceptable. This organization is so strict that you have to bring a passport photo to the test.… How is this even possible?”
“I wish we knew what happened — UPS lost them,” said Wendy Margolis, communications director for the nonprofit Law School Admission Council.
“The process in place has worked perfectly well 99.9% of the time,” Margolis said. “We are still looking for the package, but even if we found it, it has been out there too long.”
Margolis said she did not have tracking information or other details of the shipment, but that the protocol was to send the sheets out immediately after the test was completed. She declined to name the test center supervisor responsible for shipping them.
One frustrated test taker said in a Reddit posting that he had called the admission council and was told that the package had been placed in a United Parcel Service drop box near the UCSB campus.
“They dropped the package off in just a random UPS box,” he wrote. “They claim the UPS store was closed but looking at the Isla Vista UPS store hours on Saturday, it was definitely open until 5 p.m.”
A UPS spokeswoman said Thursday that she could not comment without a tracking number for the package.
The council administers about 100,000 tests annually, according to its website. The December test is one of four scheduled exams, Margolis said, and in 2014 was taken by 28,500 people.
In 1999, more than 280 went missing while en route from three test sites to Newtown. And in 2012, more than 50 from the University of Tampa got lost, according to news reports.
Margolis said that the council would do all it could to prevent a recurrence and that it is contacting law schools to ask them to consider late applications from those affected. She also said she gets why those whose papers were lost are upset.
“You would be really angry. I would be really angry,” she said. “We are very upset that it happened. No matter how many are affected, it’s a horrible thing.”