To the editor: All telecommunications companies operate on the same business model as Spectrum, as columnist David Lazarus points out.
Spectrum alone, however, touts, “No contracts, ever,” in its marketing as if this is a boon to subscribers. As it turns out, this means to me and other subscribers that Spectrum can raise its rates whenever it pleases, because the company is not under contract not to do so.
So, we consumers get to pick our poison: Either we get big increases at the end of contract periods or hefty cancellation fees to change, or in Spectrum’s case we write it a blank check and get death by a thousand cuts.
At least it has the Dodgers.
Bob Warnock, Eagle Rock