Where do the grumpiest travelers come from? D.C. takes the top prize
More grumpy travelers come from Washington, D.C., than any other location in the country, with Colorado and Oregon second and third, according to a study of hotel reviews nationwide.
California? Always a top-10 finisher, the Golden State came in fourth. You got a problem with that?
The happiest travelers come from Louisiana, Mississippi and New Hampshire, which ranked 1-2-3 in the study of customer satisfaction rates.
As Roman Shteyn, RewardExpert’s CEO, noted, we make assumptions about people based on where they’re from. Southerners are expected to be kind and hospitable, and New Yorkers are reputed to be rude. “By analyzing user review data, we set out to achieve an objective assessment of which states are most and least good natured,” he said in a release.
The Grumpy Top 10
1. Washington, D.C.
9. New York
The Happy Top 10
3. New Hampshire
7. North Dakota
8. New Jersey
The study’s scores, which focused on one- and two-star reviews, were adjusted for population. They also factored in a state’s average rating.
For an interactive map showing each state’s ranking, click here.
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