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DMV should have fixed its Real ID problem by now to help drivers avoid hassle later

DMV should have fixed its Real ID problem by now to help drivers avoid hassle later
A line of people wait to be helped at a California Department of Motor Vehicles office. (Kent Nishimura / Los Angeles Times)

In regard to “Real ID Hits a Bump, But ...” On the Spot, by Catharine Hamm, Jan. 6: I shouldn't be dumbfounded by government snafus, but...

I had read about the miscommunication between the Department of Homeland Security and the California Department of Motor Vehicles before my appointment this month for renewing my license. As a result, I took multiple forms of proof of residence with me for the Real ID. When checking in, I mentioned clearly that I had multiple forms of proof of residence (utility bill, medical bill, property tax and a jury summons, to boot).

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The receptionist-agent was very polite but wanted only one. I understand the new rule applies as of April 1, but if people applying in January know the new rule and meet the new requirements, they should be processed under the new rules to avoid hassles later.

Mary Ruth Vasquez

Carson

I loved the “On The Spot” article on Dec. 23 about travel problems and solutions [“New Year, New Ways Ahead,” by Catharine Hamm]. I enjoyed the quips and anecdotes.

I especially liked the idea of putting the shoe in the safe with your passport. Good call.

And, like Hamm’s nightclothes that were lost forever, my husband and I have a similar story. We took a road trip last summer and brought along one of our favorite pillows from home. We too overlooked it / lost it in a sea of white bedding. Next time, we'll put a colorful pillowcase on it so we can spot it before departing our hotel room.

Karen Stauder

Torrance

Winning Vegas tips

This letter is a big thank you to the Travel section for a continuous flow of helpful, innovative and interesting facts and ideas through the year to help travelers as they go from here to there and back. The hints, suggestions and ideas each week that help those who seek to visit other parts of the world are not unlike having one’s own travel agent along as a guest traveler.

I would, however, like to see a bit more coverage about Las Vegas, my personal favorite, with emphasis on strategies to win or at least how to break even or maybe just lose a little bit.

Bill Spitalnick

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Newport Beach

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