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How to Get Help : A Guide to Coping With Fire : Directory

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Compiled by Times researchers TRACY THOMAS, D'JAMILA SALEM and NONA YATES

* Public Firestorm Hot Line:

(800) 525-0321

This number has been set up for information about crisis counseling, loans, taxes, federal and state disaster assistance and Red Cross shelters.

* L.A. County Disaster

Information:

(800) 244-4766

This number also provides information about counseling, disaster aid, Red Cross shelters, insurance, road closures, donations, animal assistance, utilities and more.

* Malibu Information:

(310) 456-CITY

This number has been set up for Malibu residents for general information as well as referrals for specific needs and the status of properties.

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Shelters * Red Cross Help Line

(213) 739-4543

This number is for those who need any kind of Red Cross assistance. The Red Cross has also set up these shelters for evacuees:

* Palisades High School

15777 Bowdoin St.

Pacific Palisades

* Malibu Community Center

6955 Fernhill Drive

Malibu

* Calabasas High School

22855 Mulholland Highway

Calabasas

These schools will be closed today.

Schools SANTA MONICA/ MALIBU UNIFIED * Malibu High School

* Webster Elementary School

* Cabrillo Elementary School

Call (310) 450-8338 for updates.

LOS ANGELES UNIFIED Call (213) 625-4000 in English and (213) 625-4643 in Spanish for updates.

* Topanga Elementary School

Children from this school are being sent to the Justice Street Elementary School in Canoga Park.

PRIVATE SCHOOLS * Our Lady of Malibu School

(310) 456-8071

* St. Mathew’s School

(310) 454-1350

Traffic These road closures were in effect late Thursday:

* Southbound PCH at Big Rock Road.

* Northbound PCH at Sunset Boulevard.

* Southbound Saddle Peak Road just east of Schueren Road.

* Southbound Old Topanga Canyon Road at Cold Creek Road.

* Westbound Santa Monica Freeway at 4th Street in Santa Monica.

* Northbound Old Topanga Canyon Road at Topanga Canyon Road.

These roads are open only to residents with proper identification:

* Southbound PCH at Kanan Dume Road.

* Southbound Latigo Canyon Road at Canyon Road.

* Southbound Las Virgenes Road at Mulholland Highway.

* Eastbound Mulholland Highway at Las Virgenes Road.

* Westbound Mulholland Highway at Old Topanga Road.

* Southbound Topanga Canyon Boulevard at Mulholland Highway.

* Southbound Las Virgenes Road at Lost Hills Road.

* Southbound Topanga Canyon Road at Viewridge Road.

Counseling Among the groups providing counseling or referrals to counseling for fire victims:

* Los Angeles County Department

of Mental Health

(800) 854-7771 is a toll-free information and referral line. In addition, two centers offer free counseling.

* West Valley Mental Health Center

8101 Sepulveda Blvd.

Van Nuys

8 a.m. to 5 p.m. weekdays

(818)-901-0327

* Santa Monica West Mental Health Center

1525 Euclid St.

Santa Monica

8 a.m. to 5 p.m. weekdays

(310) 458-2400

* Catholic Charities

8:30 a.m. to 8 p.m. weekdays

(213) 251-3400

For professional psychological counseling and referrals to counseling in your area.

* Jewish Family Service of Greater

Los Angeles

Providing crisis counseling or referrals on a non-sectarian basis.

(213) 852-7723

(818) 587-3333

* Note: Crisis intervention counselors are also available at all Red Cross shelter sites; see Shelters section for locations.

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Disaster & Aid Centers State authorities and the Federal Emergency Management Agency have set up assistance centers to help victims.

* Hours: The centers are open from 9 a.m. to 7 p.m. and can provide information on low-interest loans for residents and business owners who sustained losses. Victims can go to any of these centers, no matter where they live.

* Phone program: You may apply for assistance over the telephone by calling (800) 462-9029. daily.

* Arcadia Community

Regional Park

405 S. Santa Anita Ave.

* Ventura County Sheriff’s

Training Facility

Camarillo Airport

273 E. Pleasant Valley Road

* Riverside County

French Valley Airport

37552 Winchester Road

Murrieta

* San Bernardino and

San Diego counties

Call FEMA’s hot line:

(800) 462-9029

* L.A. Archdiocese Emergency

Financial Aid

The Cardinal McIntyre Fund for Charity can provide funds for immediate housing, food, clothing, medical support or other needs connected with the fires.

(213) 251-3438

Insurance Several insurance companies have established toll-free, emergency phone lines to handle claims from fire victims.

* Auto Club of Southern California:

(800) 67 CLAIM

* Allstate: (800) 755-4126

* Chubb Group: (800) 446-6618

* Farmer’s Group: (800) 543-5736

* Fireman’s Fund: (800) 548-HELP

* Liberty Mutual regional claims offices:

Orange: (800) 303-9801

Westlake Village: (800) 345-4584

Ontario: (800) 526-7994

* SAFECO (800) 452-7117

* State Farm: (800) SF CLAIM

* California Department of Insurance

Consumer hot line: (800) 927-HELP

* Western Insurance

Information Service

(industry-sponsored educational organization):

(800) 397-1679

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