Attorneys representing several Los Angeles residents who sued the Department of Water and Power over the disastrous rollout of its new billing system are balking at a proposed settlement that the utility reached in a separate lawsuit over inflated and erroneous bills, calling it ¿half-baked.¿
Months after promising swift reforms, leaders of the Los Angeles Department of Water and Power have done little to change practices at two utility nonprofit trusts accused by auditors of ¿cavalier¿ spending after receiving more than $40 million in ratepayer money, records show.
The head of the Los Angeles Department of Water and Power offered an unusual public apology to Mayor Eric Garcetti and other officials Tuesday, saying her
A pair of nonprofit trusts, created by the Los Angeles Department of Water and Power and financed with more than $40 million from ratepayers, doled out millions to vendors without competitive bids and let a handful of highly-paid managers use trust-issued credit cards to buy gas for their personal vehicles and travel without filing expense reports, a city audit reported Thursday.
Lois Gass didn't realize it at the time, but when she and thousands of other Los Angeles residents saw their utility bills suddenly rocket out of control, her
At least four Los Angeles residents have sued the Department of Water and Power alleging that the utility overbilled them and made other errors during the rollout of a new computer billing system.
Nearly a year after the Los Angeles Department of Water and Power installed a faulty new billing system, customers are still plagued with billing issues and lengthy wait times when they call with problems, utility executives said Wednesday. The DWP General Manager Marcie Edwards told the City Council's Energy and Environment Committee there are still 6,000 customers who have not received a bill in about 7 months and are in line to get a big cumulative bill down the road.
Five Los Angeles lawmakers are proposing that the city provide a $4 million payment that is due to two controversial nonprofits affiliated with the Department of Water and Power only after city auditors are given ¿unfettered access¿ to their records and a long list of other conditions are met. For months, the International Brotherhood of Electrical Workers Local 18 has been locked in a legal battle with the city over transparency at the nonprofit trusts, which are run jointly by labor and management-appointed trustees.
A Superior Court judge is ordering two Los Angeles Department of Water and Power nonprofits to recognize trustees allied with Mayor Eric Garcetti, the latest twist in an enduring saga over the details of their spending. The mayor's office heralded the decision as a victory. "With today's ruling, DWP trustees can take their seat at the table to make sure ratepayer money is not misspent," Garcetti spokesman Jeff Millman said in a written statement.
A credit rating service gave an unfavorable review this week to a recently released proposal for reworking oversight of the Los Angeles Department of Water and Power. Moody¿s Investors Service said the Los Angeles 2020 Commission¿s recommendation for creating a full-time Los Angeles Utility Rate Commission would be a ¿credit negative¿ for the DWP, the nation¿s largest municipally owned utility. The change would add ¿another level of complexity¿ to the city¿s procedure for hiking water and electricity rates, the rating service warned.
A Los Angeles judge signaled Tuesday that he intends to order Department of Water and Power union chief Brian D'Arcy to turn over financial information showing how two nonprofit trusts he co-directs used $40 million in ratepayer money.
Los Angeles Mayor Eric Garcetti said Tuesday that he was bent on writing ¿a new chapter¿ for the Department of Water and Power with the help of its new leader Marcie Edwards -¿ a task that goes beyond cleaning up its woebegone billing system, he argued. In the race that led to his election, ¿Los Angeles voters really gave me a mandate to reform the DWP,¿ Garcetti told a roomful of business leaders and reporters Tuesday. Even his own father -- one-time Dist. Atty. Gil Garcetti -- had complained to him about being on hold with the agency for more than 40 minutes, the mayor said.
The Los Angeles Department of Water and Power will undergo a state audit of its troubled computer billing system after a committee of state lawmakers voted Wednesday to examine what went wrong. The state audit, proposed last month by Assemblyman Raul Bocanegra (D-Pacoima), will scrutinize the rollout, costs and fallout of the system that sent erroneous and inflated bills to some customers.
Mayor says reforms will go beyond fixing the billing system and that rate increases would be hard to sell unless public confidence is restored.
A utility website shows that callers wait an average of 29 minutes for customer service, an improvement of two minutes over November, when officials promised to fix the system.
The Los Angeles Department of Water and Power resumed sending out automatic notices to customers who are short on their bills this week, months after halting the practice amid alarm over erroneous charges. The effort is meant to help mop up a revenue shortfall of more than $300 million.
The Los Angeles City Council confirmed Marcie Edwards as the new general manager of the Department of Water and Power on Friday, tapping the Anaheim city manager to take the helm of the municipal utility as it grapples with ongoing controversies. Edwards, who was recommended for the $345,000-a-year job last month by Mayor Eric Garcetti, previously ran Anaheim¿s utility and worked at the DWP for more than two decades beforehand -- beginning with the job of clerk typist, which she took at the age of 19.
An L.A.-area lawmaker wants a state audit to determine how a error-ridden billing system was rolled out at the city Department of Water and Power.
The mayor appoints Anaheim City Manager Marcie Edwards to lead the agency and announces administrative leave for Aram Benyamin, a close ally of IBEW executive Brian D'Arcy.
Los Angeles police served the leader of the biggest union at the city Department of Water and Power with a subpoena on Friday for records on the spending of millions of dollars in ratepayer money by two secretive nonprofits that he co-manages. At the same time, Mayor Eric Garcetti took exception to union leader Brian D¿Arcy¿s reported threat that he would sue the DWP¿s general manager personally if he disclosed the nonprofits¿ spending records.